Frequently Asked Questions
Everything you need to know about your Ferrumtools shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I ensure I am ordering the right size?
Every product page includes a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing can vary between slim and oversized fits.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Ferrumtools garments?
To maintain the quality of your items, we recommend washing them inside out in cold water and hanging them to dry. Specific care instructions are located on the inner label of each piece.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to modify or cancel your order by contacting our support team.